Complaints and feedback

Complaints and feedback

Your opinion is important to us and we welcome your feedback, compliments and complaints. Any feedback that you provide to us is handled in a confidential and sensitive manner and in no way will it affect your care or services.

You can phone us 1300 333 746 to speak to one of our team.

You can email us at

You can complete our online feedback and complaints form below.

Feedback or complaints form

Feedback or complaint

Providing independent feedback

If you would like to speak to an independent third party, please contact the NDIS Quality and Safeguards Commission on 1800 035 544, or visit