Support at Home (SAH) and the impact on home modifications
The aged care sector in Australia has undergone one of its biggest reforms recently, with the introduction of the Support at Home (SAH) program replacing the Home Care Packages (HCP) Program.
For occupational therapists, care coordinators, family members, or home modification service providers, these changes will have significant implications for the assessment and provision of home modifications.
At Restore Home Modifications, we’re already helping clients and healthcare professionals navigate this new environment.
What has changed since Support at Home (SAH) was introduced?
On 1 November 2025, the Support at Home (SAH) scheme was established, which has replaced the former Home Care Package program. All participants enrolled in the old program received the support of the new one automatically.
One of the biggest changes is the introduction of eight funding classifications, replacing the previous four package levels. Funding is now allocated quarterly rather than annually, creating a more structured approach to managing budgets and services.
The new program also includes funding streams for the Assistive Technology and Home Modifications (AT-HM) Scheme, which provides particular products and equipment through an additional pathway of funding.
Why funding is an even bigger consideration today
Although there are some advantages to the new process, both providers and individuals involved are realizing that, in comparison to the old HCP model, funding must be better planned and accounted for.
This is due to contributions being means-tested, along with budgeting considerations, and therefore the importance of selecting products and solutions that bring value as well as outcomes.
For OTs and family members, every selection must be thought through:
- Does this make the person more independent and safer?
- Will it continue to fit the person’s needs as their needs evolve?
- Will this help minimize further service requirements?
These questions will become very relevant under the new funding structure.
The importance of early assessment
A well-planned home modification can often prevent more costly interventions later.
Simple changes such as grab rails, access ramps, bathroom modifications, or improved entry access can significantly reduce fall risks and improve a person’s ability to remain at home safely.
However, with funding under greater scrutiny, obtaining the right assessment from an occupational therapist and working with experienced home modification specialists is essential. At Restore Home Modifications, we work closely with OTs to review each referral and determine whether the proposed solution is both practical and financially sustainable. Our goal is to help clients achieve the best possible outcome while making responsible use of available funding.
What does this mean for scheme funded home modifications?
Whether a project is funded through the NDIS or Support at Home, careful planning, clear clinical justification, and cost-effective design solutions are increasingly important.
This is why many occupational therapists choose to work with experienced NDIS home modifications providers who understand both funding requirements and practical construction considerations.
Choosing the right home modifications provider
Not all builders have experience working on projects related to accessibility.
When choosing a home modifications provider, you should choose those who:
- Are knowledgeable about occupational therapy needs
- Have experience working on projects based on accessibility and mobility needs
- Can find solutions that work within available funding limits
- Communicate well throughout the whole process
- Are knowledgeable about the funding and compliance needs
- Provide high-quality workmanship in order to achieve independent living.
Collaborating for greater success
In light of the changes to the funding models, teamwork among occupational therapists, the participant, and home modification professionals has never been more crucial.
At Restore Home Modifications, we carefully assess every referral to determine whether the proposed works represent the most effective and sustainable solution for the client. We understand that budgets need to stretch further under the new Support at Home framework, and we’re committed to helping OTs and clients explore practical options that maximise independence within the constraints of the available funding.
If you’re navigating home modification funding under the new Support at Home program, our team is always happy to discuss project options, provide practical advice, and help identify the most suitable solution for your client’s needs.
Contact Restore Home Modifications
Whether you’re an occupational therapist seeking guidance or a participant exploring home modifications providers, Restore Home Modifications can help you navigate funding requirements and deliver safe, functional, and sustainable home modifications that support independence for years to come.
Restore Home Modifications is a registered NDIS provider based in Melbourne, specialising in home modifications for the elderly and people with disability across Victoria. If you have questions about your funding or your next steps, get in touch with our team or request a quote.